Refund and Returns Policy

Return & Refund Policy

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If there is a problem with your purchase, we’re here to help.

Returns

You have 7​ calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will  notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item unless Distroflo Inc was at fault for faulty item.

Distroflo is a family owned company that has been selling online since 1996. We value good customer service and are trusted by thousands. (edited)

Store Location : 5457 WIlkinson Blvd Charlotte NC 28208
Phone: 704-375-2341
Email: support@distroflo.com

Copyright © 2023 DistroFlo. All rights reserved.

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